Established in 1997, we have been providing outstanding care services to individuals in homes across Liverpool and the North-West region.
Abbey Care (NW) Ltd is a family business, committed to providing the best care and support to families in need. Established in 1997, we have been providing outstanding care services to individuals in homes across Liverpool and the North-West region.
As a home care provider, our staff provide a consistent customer focused approach to domiciliary care in the community, building relationships and exceeding expectations by taking the time to get to know our clients and their needs.
We are an award-winning community service having received the Age Positive Award at the 2003 Awards for Adults, with a reputation for delivering the best person centred care around our clients.
Values & Objectives
We aim to deliver the highest quality care possible, taking the clinical, physical, social and emotional needs of our services users into consideration during every visit. Always promoting dignity and independence, and enhancing quality of life.
Based on an initial assessment, we can create a bespoke care plan to deliver a package of care tailored to the specific needs of each client.
Standards of Care and Evidence
At Abbey Care (NW) Ltd, it is our priority and duty to ensure our service and its team members are compliant with the latest guidance and regulation with regards to healthcare standards.
In order to meet the needs of our clients and stakeholders, our professional care services meet the statutory and regulatory requirements of the International Organisation for Standardisation quality management system ISO9001:2000
We have a robust system to ensure our team attend mandatory training to ensure compliance with health and safety, for the protection of both our clients and our staff.
In our last Care Quality Commission (CQC) review we received a good status, and we are committed to maintaining and improving our standards through our day to day practice. You can read the outcomes from our most recent CQC report here. [hyperlink] (Provider ID: 46292)